Refund policy

Returns, Refunds & Replacement Policy

Returns

Our replacement policy is valid for 7 days from the date of delivery. If more than 7 days have passed since your order was delivered, we will not be able to offer a replacement.

To be eligible for a replacement, the product must:

  • Be defective, damaged, or faulty upon delivery.

  • Be returned in the same condition in which it was received.

  • Be accompanied by the original packaging, accessories, and proof of purchase.

To initiate a replacement request, please email raopromarketingindia@gmail.com with your order details and clear photographs/videos showing the defect or damage.

Refund Policy

We do not offer refunds once an order has been successfully delivered.

All purchases made on SnapAcc.in are considered final after delivery. Refund requests will not be accepted for reasons including, but not limited to:

  • Change of mind.

  • Incorrect product selected or ordered by the customer.

  • Dissatisfaction with the product where no manufacturing defect or transit damage exists.

  • Products returned after the eligible replacement period.

  • Incorrect size, color, or model ordered by the customer.

Replacement Policy

We only replace products that are found to be damaged, defective, or faulty at the time of delivery.

To request a replacement for the same product, please email raopromarketingindia@gmail.com within 7 days of delivery and include:

  • Your order number or proof of purchase.

  • Clear photographs and/or videos showing the defect or damage.

  • A brief description of the issue.

Once your request has been reviewed and approved, we will arrange a replacement of the same product, subject to stock availability. If the same product is unavailable, we may offer an equivalent replacement at our discretion.

Replacement requests that do not meet the above eligibility criteria may be declined.

Non-Eligible Cases

Replacement requests will not be accepted under the following circumstances:

  • The product has been used, altered, or damaged due to misuse, negligence, or improper handling.

  • The product is returned without its original packaging, accessories, or proof of purchase.

  • The replacement request is made more than 7 days after the delivery date.

  • Damage resulting from normal wear and tear.

  • Physical damage caused after delivery.

  • Any issue arising from unauthorized repairs or modifications.

Inspection & Approval

Once the returned product is received, it will be inspected by our quality assurance team.

You will be notified via email regarding the approval or rejection of your replacement request. If approved, the replacement process will be initiated within a reasonable timeframe. Processing times may vary depending on product availability and your delivery location.

Contact Us

If you have any questions regarding our Returns, Refunds & Replacement Policy, please contact us:

Email: raopromarketingindia@gmail.com