Shipping policy

Shipping Policy

Effective Date: July 18, 2026

At SnapAcc.in, we are committed to delivering your orders safely and as quickly as possible. Please read our Shipping Policy carefully before placing an order.

1. Order Processing

  • Orders are processed and dispatched Monday to Saturday, excluding Sundays and national or regional public holidays in India.

  • Orders placed after business hours, on Sundays, or on public holidays will be processed on the next working day.

  • Once your order has been processed and dispatched, you will receive a confirmation along with tracking details.

2. Shipping Coverage

We currently deliver products across India only.

At this time, we do not offer international shipping.

3. Estimated Delivery Time

Delivery timelines are calculated from the date of dispatch, not the date the order is placed.

Estimated delivery times are:

  • Metro Cities: 2–4 Business Days

  • Other Locations Across India: 3–7 Business Days

These delivery timelines are estimates only and may vary depending on the destination and courier partner.

While we strive to deliver all orders within the estimated timeframe, delays may occur due to unforeseen circumstances, including but not limited to:

  • Adverse weather conditions

  • Natural disasters

  • Transportation disruptions

  • Public holidays

  • Government restrictions

  • Remote or inaccessible delivery locations

  • Courier partner delays

  • Events beyond our reasonable control

SnapAcc shall not be held responsible for any delays arising from such circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment is completed.

Any free shipping offers or promotional shipping discounts will be subject to the terms and conditions applicable at the time of the promotion.

5. Accuracy of Shipping Information

Customers are responsible for providing accurate and complete billing and shipping details when placing an order.

SnapAcc will not be responsible for delays, failed deliveries, returned shipments, or additional charges resulting from:

  • Incorrect or incomplete shipping addresses

  • Incorrect contact details

  • Failure to receive the shipment due to customer error

Any additional shipping charges incurred due to incorrect information provided by the customer shall be borne by the customer.

6. Order Acceptance & Cancellation

SnapAcc reserves the right to refuse, limit, modify, or cancel any order at its sole discretion.

Orders may be cancelled for reasons including, but not limited to:

  • Product unavailability

  • Pricing or listing errors

  • Payment verification issues

  • Suspected fraudulent activity

  • Incomplete customer information

  • Operational or technical issues

If an order is cancelled after payment has been received, the amount will be refunded through the original payment method.

7. Order Tracking

Once your order has been dispatched, tracking details will be shared via the contact information provided during checkout, including:

  • Email

  • SMS

  • WhatsApp (where applicable)

Customers can use the tracking information to monitor the delivery status of their shipment.

8. Delivery Attempts

Our courier partners will make delivery attempts as per their standard delivery procedures.

If delivery cannot be completed due to:

  • Customer unavailability

  • Incorrect shipping address

  • Refusal to accept the shipment

  • Failure to respond to courier communications

the shipment may be returned to us.

Any re-shipping charges for such orders shall be borne by the customer.

9. Damaged or Tampered Packages

If your package appears damaged, tampered with, or opened at the time of delivery, we recommend that you:

  • Refuse to accept the package, wherever possible.

  • Take clear photographs of the package.

  • Contact us immediately at raopromarketingindia@gmail.com with your order details.

Claims relating to damaged shipments should be reported within 24 hours of delivery for prompt assistance.

10. Contact Us

For any questions regarding shipping or delivery, please contact us:

SnapAcc

Email: raopromarketingindia@gmail.com